Operations Team Leader
Sara Drieman is the Operations Team Leader at eRSA, where she works with researchers and commercial users. Having an extensive background in both IT Support and System Administration roles, she takes pride in helping users adopt technologies as well as improving services for her team and eRSA clients.
She has overseen the development of exciting new services from development to operations. Including standing up a first in her industry “Windows in the Cloud” enabling South Australian researchers access the windows operating system in their virtual machines.
She is a technology leader and technical innovator in a fast moving “not-normal-IT environment”. She manages a team in a dev-ops environment, implementing continuous improvements on all of eRSA systems from internal process improvement to service delivery.